Privacy Policy

Effective Date: 01/03/2025

Last Updated: 01/03/2025

Neovendis (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit Neovendis.com (“Website”) or engage with our services. Please read this Privacy Policy carefully. By accessing or using the Website, you agree to the terms outlined in this document.

1. Who We Are

Neovendis is a web and mobile application development company focused on helping businesses grow by offering solutions related to business and internet marketing.
Website: www.neovendis.com
Company Name: Neovendis.
Company Registration Number:
Business Address: Plaça Lluís Companys, 7, 08110 Montcada i Reixac, Barcelona, Spain
Contact Information:
Email: contact@neovendis.com

2. What Personal Data We Collect and Why We Collect It

We collect and process various types of personal data for different purposes as outlined below:

Identity Data: Name, email address, username, contact details, and account credentials.
Transactional Data: Purchase history, billing information, and payment data.
Technical Data: IP addresses, browser types, device information, cookie preferences, and usage data.
Profile Data: User preferences, feedback, and survey responses.
Sensitive Data: Health or disability data (only if provided voluntarily for specific services, like accessibility support).

Why We Collect Your Data: We collect your personal data to:

Provide and personalize our services.
Process transactions and payments.
Improve the user experience and website functionality.
Communicate with you about our services, promotions, and updates.
Comply with legal obligations.
Ensure security and prevent fraud.

3. Legal Basis for Processing Your Data (For EU Users)

Under the General Data Protection Regulation (GDPR), we rely on the following legal bases to process your personal data:

Consent: For specific purposes such as marketing communications (Article 6(1)(a) GDPR).
Contractual Necessity: To perform a contract or provide a service you have requested (Article 6(1)(b) GDPR).
Legal Obligation: To comply with a legal obligation (Article 6(1)(c) GDPR).
Legitimate Interests: For fraud prevention, marketing activities, and website improvement (Article 6(1)(f) GDPR).

Link to GDPR Articles: GDPR – Articles 15, 16, 17, 18, 20, 21

4. Rights of Data Subjects (Under International Laws)

As a user of our services, you have specific rights regarding your personal data. These rights vary depending on your country of residence. Below are your rights under key international laws:

4.1 European Union (EU) – General Data Protection Regulation (GDPR)

As a resident of the European Union, you have the following rights:

Right to Access: You can request access to your personal data (Article 15, GDPR).
Right to Rectification: You can correct inaccurate or incomplete data (Article 16, GDPR).
Right to Erasure: You can request deletion of your personal data (Article 17, GDPR).
Right to Restrict Processing: You can limit how your data is processed (Article 18, GDPR).
Right to Data Portability: You can obtain your data in a structured, commonly used format (Article 20, GDPR).
Right to Object: You can object to certain types of data processing (Article 21, GDPR).

Link to GDPR – Articles 15, 16, 17, 18, 20, 21: GDPR Rights

4.2 United States (USA) – California Consumer Privacy Act (CCPA)

As a resident of California, USA, you have the following rights under the CCPA:

Right to Know: You can request details about the personal data collected about you.
Right to Delete: You can request the deletion of your personal data.
Right to Opt-Out: You can opt out of the sale of your personal data.
Right to Non-Discrimination: You cannot be discriminated against for exercising your rights.

Link to CCPA: California Consumer Privacy Act (CCPA)

4.3 Canada – Personal Information Protection and Electronic Documents Act (PIPEDA)

As a resident of Canada, you have the following rights under PIPEDA:

Right to Access: You can request access to your personal data.
Right to Rectification: You can request corrections to your personal data.
Right to Withdraw Consent: You can withdraw your consent at any time, subject to legal restrictions.

Link to PIPEDA: PIPEDA – Personal Information Protection and Electronic Documents Act

4.4 Australia – Privacy Act 1988

As a resident of Australia, you have the following rights under the Privacy Act:

Right to Access: You can request access to your personal data.
Right to Correct: You can request corrections to inaccurate data.
Right to Opt-Out of Marketing: You can opt-out of receiving marketing communications.

Link to Privacy Act 1988: Privacy Act 1988

5. What Data We Collect and How We Collect It

5.1 Comments: When you leave comments on our website, we collect the following data:

Name, email address, and content of your comment.
IP address and browser user agent string for spam detection.

5.2 Media: If you upload media, be aware that all uploaded files may be publicly accessible. We recommend not uploading images with embedded location data (EXIF GPS) unless you intend to share that information.

5.3 Contact Forms: When you submit a contact form, we collect the following data:

Name, email address, phone number, and message.

We retain contact form submissions for a certain period to address inquiries and for customer service purposes but will not use the information for marketing unless specified.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

Enhance user experience.
Analyze web traffic and user behavior.
Offer personalized content.

Cookie Policy: You can learn more about the cookies we use and manage your preferences in our Cookie Policy.

7. Who We Share Your Data With

We share your personal data with trusted third-party providers for the following reasons:

Service Providers: To process payments, provide hosting, marketing, and other support services.
Partners: To fulfill specific business objectives, such as providing related services.
Legal Compliance: To comply with applicable laws, respond to lawful requests, and protect our rights.

8. Data Retention

We retain your personal data for no longer than necessary for the purposes stated in this Privacy Policy. The retention periods may vary depending on the type of data and applicable laws. If you wish to request data deletion, please contact us.

9. International Data Transfers

We may transfer your personal data to countries outside your country of residence, which may have different privacy laws. By using our services, you consent to such transfers.

10. Security of Your Data

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy periodically. Changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy regularly to stay informed about how we protect your personal data.