Refund Policy

Effective Date: 01/03/2025

Last Updated: 01/03/2025

At Neovendis.com, we strive to provide the highest quality online courses and educational content. However, we understand that sometimes circumstances may require a refund. This Refund Policy outlines the conditions under which refunds will be provided for our online courses and services.

1. Refund Eligibility

Refunds are available only for the following cases:

If you have purchased an online course and you are not satisfied with the content, you may be eligible for a refund under the conditions outlined below.
If the course is defective or significantly different from what was described.
If you have not accessed the course content or materials after purchasing.

2. Timeframe for Refund Requests

Refund requests must be submitted within 15 days from the date of purchase. After this period, no refunds will be granted.

3. Refund Process

To request a refund, please follow these steps:

Contact us at contact@neovendis.com with your refund request.
Provide your order number, details of the purchase, and the reason for requesting a refund.
Our customer support team will review your request and will notify you of the decision within 3 business days.

Once a refund is approved, the amount will be credited to the original payment method used for the purchase.

4. Non-Refundable Purchases

Refunds will not be provided in the following cases:

If the request is made after the refund period has expired.
If the course has been accessed in full or partially before the refund request.
If the user has received a refund for a previous purchase of the same course.

5. Exceptions

We may offer exceptions to our refund policy on a case-by-case basis. If you believe there are special circumstances that justify a refund after the standard refund period, please contact us, and we will review your case individually.

6. Course Cancellations

In the rare event that Neovendis.com cancels a course or service, you will be eligible for a full refund for that specific course or service. In this case, you will be notified, and a refund will be processed automatically.

7. Changes to the Refund Policy

Neovendis.com reserves the right to modify this Refund Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date. Please review this page periodically for any updates.